Troubleshooting
Common Issues and Solutions
1. Wallet Connection Failures
Symptom: You click "Connect Wallet" but nothing happens, or the modal closes immediately. Solution:
Ensure you have a supported wallet extension installed (MetaMask, Rabby, Phantom).
Refresh the page using
Ctrl + F5(Hard Refresh).Check if you have multiple wallet extensions active. Conflicts often occur between MetaMask and Phantom. Disable one temporarily and retry.
2. Transaction Reverted (Slippage Error)
Symptom: You sign a transaction, but it fails with an "Execution Reverted" error. Cause: Prediction market odds move rapidly. The price likely changed beyond your allowed slippage tolerance between the time you saw the quote and the time the transaction was mined. Solution:
Open the "Settings" gear icon in the trade panel.
Increase your Slippage Tolerance from 0.5% to 1.0% or higher.
Retry the trade.
3. "Insufficient Liquidity" Notice
Symptom: You try to buy $10,000 worth of contracts, but the button is grayed out. Cause: The combined liquidity across all three venues (Polymarket, Kalshi, Limitless) is not deep enough to fill your order without causing excessive price impact. Solution:
Reduce your order size.
Use a Limit Order instead of a Market Order. This allows market makers to fill your order over time at your desired price.
4. SOT Balance Not Updating
Symptom: You bought a position, but your "Portfolio" tab still shows 0. Cause: Indexing lag. The blockchain transaction has succeeded, but our off-chain database has not yet indexed the event. Solution:
Wait 30 to 60 seconds.
Check your wallet address on BaseScan. If you see the transaction is successful there, your funds are safe. The UI will update shortly.
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